Effective Date: July 24, 2024
Nomfro Technologies ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Amani, our restaurant menu maker SaaS application. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information from you when you use our application. The types of information we may collect include:
1.1. Personal Information
- Name: To personalize your account and provide customer support.
- Email Address: For account creation, communication, and password recovery.
- Phone Number: Optional, for support and account verification.
1.2. Business Information
- Restaurant Name: To create and manage menus.
- Location: For geographical relevance and service customization.
- Menu Details: Including items, prices, and descriptions.
1.3. Payment Information
- Billing Details: Credit card information or other payment details collected through secure third-party payment processors for subscription purposes.
1.4. Technical Information
- Device Information: Such as IP address, browser type, and operating system for optimizing your user experience.
- Usage Data: Including your interactions with the application, such as access times, pages viewed, and other analytical data.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To operate, maintain, and improve the application.
- Communication: To contact you with updates, newsletters, and promotional offers.
- Customer Support: To respond to inquiries, provide assistance, and troubleshoot issues.
- Billing and Account Management: To process payments and manage subscriptions.
- Security: To detect and prevent fraud and unauthorized access.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide consent to use your information for specific purposes.
- Contract: To fulfill contractual obligations and provide services.
- Legal Obligation: To comply with legal and regulatory requirements.
- Legitimate Interests: To improve our services and ensure security.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors that help us operate the application, such as payment processors and analytics providers.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under Nigerian data protection laws, you have the right to:
- Access: Request a copy of your personal data we hold.
- Correction: Update or correct your personal data if it is inaccurate.
- Deletion: Request the deletion of your personal data.
- Objection: Object to the processing of your personal data for certain purposes.
- Data Portability: Request the transfer of your data to another service provider.
To exercise these rights, please contact us using the details provided below.
8. International Data Transfers
As Nomfro Technologies operates globally, your personal data may be transferred to and processed in countries outside Nigeria. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
Our application may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nomfro Technologies
Email: privacy@nomfro.com